POLICY UPDATED ON 7.17.2020
CALIFORNIA CONSUMERS ONLY: Your California Privacy Rights
The purpose of this section is to inform California residents from whom we may collect personal information about certain rights California affords to its residents with respect to personal information.
RIGHT TO KNOW ABOUT PERSONAL INFORMATION COLLECTED, DISCLOSED OR SOLD
You have the right to request that we disclose to you the following information about personal information we collect from you:
categories of personal information collected;
categories of sources of personal information collected;
the business or commercial purpose for collecting or selling personal information;
the categories of third parties with whom we share personal information; and
the specific pieces of personal information we have collected about you over the past 12 months.
You also have a right to know if we have sold or disclosed your personal information for a business purpose over the past 12 months and, if so, the categories of personal information sold or disclosed and the categories of third parties to whom the personal information was sold or disclosed, along with the business or commercial purpose for which the personal information was sold or disclosed.
Requests to Know
To make a request for any of the information set forth above (a “Request to Know”), please submit a verifiable consumer request pursuant to the instructions below. We will acknowledge your Request to Know within 10 business days and will attempt to respond substantively within 45-90 days.
The Request to Know must provide sufficient information to allow us to verify that you are the person about whom the personal information was collected, sold or disclosed and must contain sufficient detail to allow us to properly understand, evaluate and respond to your request. If we cannot verify your identity, we will not be able to respond to your request.
You can make a Request to Know the personal information we have about you in the following ways:
You may also make a request by phone by contacting us at 1-888-506-0024
Once we receive your Request to Know, we will begin the process to verify that you are the person that is the subject of the request (the “Verification Process”). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. You will be asked to provide us with information that will help us to verify your identification.
Within the past 12 months, we have collected the categories of personal information about California consumers as described in Annex 1
Information Sold or Disclosed
We have not sold any personal information to third parties for a business or commercial purpose in the preceding 12 months.
We have disclosed the following categories of personal information to third parties for a business or commercial purpose in the preceding 12 months (See Annex 1 for further details:
For details regarding categories of third parties with whom we have disclosed this information, please see Annex 1
We do not sell the personal information of minors under 16 years of age without affirmative authorization.
RIGHT TO REQUEST DELETION OF PERSONAL INFORMATION
You have the right to request the deletion of your personal information collected or maintained by us (“Request to Delete”), subject to certain exceptions permitted by law.
To make a Request to Delete, please submit a verifiable consumer request pursuant to the instructions below. You may only make a Request to Delete twice within a 12-month period. We will acknowledge your Request to Delete within 10 business days and will attempt to respond substantively within 45-90 days.
The Request to Delete must provide sufficient information to allow us to verify that you are the person about whom the personal information was collected, sold or disclosed and must contain sufficient detail to allow us to properly understand, evaluate and respond to your request. If we cannot verify your identity, we will not be able to respond to your request. Additionally, as permitted by law, if the information requested to be deleted is necessary for us to maintain, we will not be able to comply with your request. We will notify you if this is the case.
You can make a Request to Delete in the following ways:
You may also make a request by phone by contacting us at 1-888-506-0024
Once we receive your request to delete, we will need to verify that you are the person that is the subject of the request (the “Verification Process”). The Verification Process consists of matching identifying information provided by you with the information we have about you in our records. You should provide us with information that will help us to identify you.
Depending on the sensitivity of the personal information you are requesting to delete, we may need to match two or three pieces of identifying information from your request with information from our records. If your request to delete involves deleting very sensitive information, we may also need a signed declaration stating that you are the consumer whose personal information is the subject of the request.
We will retain correspondence, documents and information related to any Request to Know, Request to Delete, or Request to Opt-Out for 24 months as required by law.
RIGHT TO OPT-OUT OF SALE OF PERSONAL INFORMATION
You have the right to opt-out of the sale of your personal information. We do not and will not sell your personal information.
RIGHT TO NON-DISCRIMINATION FOR EXERCISING CONSUMER PRIVACY RIGHTS
You have the right not to receive discriminatory treatment for exercising your privacy rights conferred by the California Consumer Privacy Act, including by exercising the rights specified herein.
AUTHORIZED AGENT INFORMATION
You may designate an authorized agent to make a request on your behalf under the California Consumer Privacy Act.
Authorized agents may make requests under the California Consumer Privacy Act on behalf of consumers by emailing . We will require authorized agents to provide proof of the consumer’s consent to and designation of the authorized agent for purpose of making the request, and will require authorized agents to provide information necessary to verify the identity of the consumer who is the subject of the request. We may also require that a consumer verify his or her own identity directly with us before we respond to an authorized agent’s request.
California Do Not Track Notice: Because there are not yet common, industry accepted “do not track” standards and systems, our Site does not respond to Do Not Track signals. In addition, we may allow third parties to collect personal information from your activity on our Site, as described in the “Information Collection and Use” section above and described in Annex 1 below.
CONTACT FOR MORE INFORMATION
NOTICE OF COLLECTION, USE AND DISCLOSURE
Third Parties with
Whom We May Share
Consultants, service providers, and contractors that we use to support our business and operations (e.g. hosting or operating our Site and services, data collection, reporting, Site metrics, data analysis, fraud detection services) who have agreed to keep the information confidential and use it only to provide the applicable services;
Third parties (including, without limitation, governmental agencies) if required to do so by law, regulation or court order; to respond to governmental and/or law enforcement requests;
An acquirer or successor-in-interest in the event of a reorganization, merger, sale, change of control, consolidation, joint venture, assignment, transfer or other disposition of all or any part of TNG or its affiliates including any negotiation thereof.
Your computer or mobile device, through your online activities and interactions with us, including, without limitation, your online activity on our Site, and on our social media channels or through our third-party sources.
Third-party sources such as Google, publicly available data, other companies and referrals.
Types of Information We Collect
Internet/Network Activity - IP address, your device information, domain name, geolocation, browsers you used to access our Site, webpages viewed, time spent on webpages, links clicks, transactions entered into and site-navigation patterns
How We Use It
Better understand how you use our Site;
Enhance, modify, or improve our Site, services, and general business;
For other marketing, research, legal, and other business purposes;
To comply with our policies, procedures, and legal obligations, including complying with law enforcement or governmental authority requests, investigating fraudulent activity, resolving disputes, and enforcing our legal agreements and policies.