privacy policy

The Narrative Group Inc. 

Last Updated: 5.19.2020

The Narrative Group Inc. (referred to here as “TNG” or "we" or "us") values our customers and respects your privacy. 


This Privacy Policy (“Policy”) applies to our offline and online data collection practices, including when you visit our website at and any website owned, operated, or controlled by us (collectively the “Site”), contact us by phone or email, or when you engage with us on social media.


We may update this Policy from time to time, as specified in the “Changes to This Privacy Policy” section below.


California state law confers certain rights relating to personal information to its citizens. If you are a California resident please also see our California Privacy Section in this Policy located at:



You should read this entire Policy before submitting information to us or using our Site.  Whenever you submit personal information to us, you consent to the collection, use, disclosure, transfer and storage of that information in accordance with this  Policy.


We may make full use of all information that is de-identified, aggregated, or otherwise not in personally identifiable form. 




We collect personal information using three methods: 1) from you; 2) using automated technology including when you visit our Site or communicate with us through email; and 3) through third party sources including our service providers. 


All personal information will be used as stated in this Policy.  We will retain your personal information for the period necessary to fulfill the purposes outlined in this Policy and as otherwise needed to comply with applicable law and internal company policies.


We may combine data collected from these disparate sources unless we tell you otherwise.


We collect, use, and disclose your personal information as described in the chart in Annex 1


We will retain your personal information (collected through offline and online methods) for as long as it is necessary for the purposes described in this Policy. We will also retain and use your personal information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our legal agreements and policies.


We are in compliance with the requirements of the Children's Online Privacy Protection Act (“COPPA”) and other applicable privacy laws.  Our Site, social media accounts and online activities are not directed to children under the age of 16.  As a result, our Site does not request or knowingly collect personal data from individuals under the age of 16.  If you are not 17 or older, you should not visit or use our Site.   


We take reasonable appropriate steps to protect personal data from loss, misuse and unauthorized access, disclosure, alteration or destruction, whether in transmission or storage.  Please keep in mind, however, that there is no such thing as perfect security, and no Internet transmission is ever completely secure or error-free

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology hosted by a third party and then encrypted into our payment gateway provider’s database only to be accessible by those authorized with special access rights to such systems, and who are required to keep the information confidential. 


A “cookie” is a small text file that is placed onto an Internet user’s web browser or device and is used to remember and/or obtain information about the user. A “web beacon” is a small object or image that is embedded into a web page, application, or email and is used to track activity. They are also sometimes referred to as pixels and tags.

To find more information about cookies please visit  Most browsers are initially set to allow cookies, but also offer the option to restrict cookies or warn you of their use.  By disabling cookies, you won’t be able to enjoy the convenience provided by our customization.


For information and questions about the use of your personal information or this Policy, you may contact us at



This Policy may be revised from time to time for any reason.  If this Policy changes, the revised policy will include a new effective date, and we will notify you of such changes by posting the revised policy on this page.  Be sure to check the Policy whenever you submit personal information or use our Site, services, or engage with our social media accounts. 


The effective date of this Privacy Policy is January 1st, 2020.